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How to join as a provider
How to join as a provider
Perfect. You've come to the right place as we can offer our services in your establishment in a simple way. Register on our website and, when you have your username, write to us at hello@monb.shop to indicate your username and your store details (location, name, tax number). We will get back to you as soon as possible to confirm your change to provider and, from that moment onwards, you will be able to make orders and enjoy the advantages of being a provider.
The advantages
When you become one of our providers, you'll be able to enjoy various advantages and earn cash
Delivery ALWAYS within 24 hours at the minimum delivery cost.
15% discount on all purchases.
You'll receive free promotional material (stands, stickers, flyers, cards, etc.).
Special, priority attention.
Orders for providers
If you are already registered as a provider, placing an order is simple. All you need to do is follow the normal order process and your advantages will be automatically applied to your purchases basket (15% discount + 24H Express Delivery).
Upload the design, adapt it in our editor and confirm your order.
Payment
Make your payment quickly and securely
Paypal
You can use your Paypal account to make your payment. This is the quickest and easiest way.
Access, and pay for your products in a quick and comfortable way. We'll begin with the production at once.
Credit card
Use your card to make the purchase. It is the safest and we'll verify your payment quickly.

Card payments are made from our TPV. We will not save any of your data, the whole process is safe and private.
PayPal
Tarjetas de pago
Credit card
Use your card to make the purchase. It is the safest and we'll verify your payment quickly.

Card payments are made from our TPV. We will not save any of your data, the whole process is safe and private.
Bank Transfer
Delivery times
We're the fastest in Europe
Our shipping company
We have the best enterprise messaging Spain. We work side by side Seur for all your products arrive as soon as possible to your home.
Although rarely happens, if there is any problem will manage fast your query with our delivery.

We pamper your packages and content
Fast and cheap
With MyOldNewBoard® You can have your order delivered to 24 hours choosing the service production and delivery "Express". This should make and pay for your order before 13:00h.

* always consult availability of production

we offer a basic service (4/5 working days) very economical. for only € 4.90 can have your personalized products in your home. Select shipping
best suits your needs and remember that delivery time count from the moment we receive the payment.
GLS
Empaquetado, envío y entrega
How to place an order
If you have decided to customise your board, now comes the easy part. CREATE YOUR NEW DESIGN. To do this, follow these simple steps:
1º -
Create your design on your computer using your usual programme (Photoshop, illustrator, etc.) and save it in ".jpg" format, or create your design on our website using our editor.
2º -
Select the format that is the closest match to your board and adapt the design in our editor.
3º -
Indicate the width and maximum height of your board.
4º -
Add your vinyl to the basket.
5º -
Complete your purchase.
6º -
You will then receive your vinyl and the material you need to apply it (instructions included) at your home.
7º -
ENJOY YOUR NEW BOARD! ;)
How to create your design
If you have experience in graphic design, you can create your design using your usual programme and save it in ".jpg" format with the maximum height and width of your board and at a resolution of 75 dpi.

You will be able to upload it to our website later and see a preview of the final result.

If you are not familiar with design programmes, don't worry! You'll easily be able to create your design in our editor. You can upload images and add text, colours, icons and more.

If you need assistance in creating your design, you can contact us at hello@monb.shop and explain what you need. Our team of designers will be more than happy to help.
Modify or cancel your order
If you've made a mistake with your order, don't worry, it's not a problem. You can cancel your order from your user area, and you can even change the payment method and billing and shipping information.

If you continue to experience problems, write to us at hello@monb.shop and explan the problem so we can help you out.

* Note: Orders that are "In production" or "Dispatched" cannot be cancelled.
How to apply the vinyl
This step is quick and easy so don't worry. When you make your purchase on MONB, we will send you all of the tools you need, in addition to your customised vinyl, so your board will look perfect. Our vinyl is easily applied and your board will be ready in just 10 minutes.

Furthermore, you'll find detailed step-by-step instructions on how to apply your personalised vinyl inside the package.

You can also download the instructions at the following link (read to the end before assembling the vinyl): Download

About Us
Our mission
Here at MONB, we love our work and we are aware we live in a generation of change and development. That's why we constantly adapt and use the latest techniques and machines. Technology forms a part of us but passion and imagination are the main driving factors to our team. We are a young, daring and united team with a unique objective: "to be your personal, low-cost workshop."
About us
By now, you'll have realised that we're not your traditional company and you're right, as we don't want to be one. We always try to be different, daring and creative. Thanks to this attitude, we have managed to construct MONB. Our team is 100% comprised of young people with extensive experience in the sector. Our base is in Almendralejo (Extremadura) and we form a part of a renowned company called Rotulazzo. So YOU'RE IN GOOD HANDS ;)
Contact us
A fluid and immediate communication with the customer makes everything easier.
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I have read and I accept the company's general terms and conditions, and the privacy policy.
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Customer
Monday to Friday:
10:00 to 14:00h. and 17:00 to 19:00h.
hello@monb.shop
Post code
Calle Badajoz, 177 C
06200 Almendralejo (spain)
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Terms of use
I.- PURPOSE AND SCOPE

These provisions aim to regulate the use of electronic services selling different goods and services offered by MYOLDNEWBOARD mark used by Custómica S.L.U., commercial company that operates online from their website (www.monb.shop) to facilitate selling products online.

The clauses are listed below form the framework contract that all users who access the page www.monb.shop are required to know and accept. For the purposes only of the present general conditions, the term 'user' includes any Internet user who accesses the website www.monb.shop, either directly, either from any other website.

The services offered by MYOLDNEWBOARD on this website is governed by the conditions contained in this contract. MYOLDNEWBOARD reserves the right to modify, totally or partially, these general conditions to apply the new ones remember from the time of its publication on the page. In any case, these changes will not have retroactive effects on the goods or services previously contracted by users.

These Terms are binding on both parties and are integral and inseparable part of the sales contract which effectively operates at the time of signing the order at the request of the customer, through the contracting mechanisms will be specified later, all in accordance with the provisions of the article. 1255 of the Civil Code which enshrines the principle of autonomy and agreements between the contracting parties. For all purposes be understood that the user accepts the conditions and rules of use here related pressing the 'OK' button that appears at the bottom of this document.

To ensure fully the rights of consumers and users of MYOLDNEWBOARD, these General Conditions are established pursuant to the provisions of Spanish law, in particular in the Law 26/84 of June 19 for the Defence of Consumers and Users, Law 7/98 of April 13 of General Conditions of Contract, Law 7/96 of January 15 of the Retail Trade, Civil Code, Directive 2000/31 EC of the European Parliament and of the Council of 8 June Law 34/2002 of July 11 of services of the information society and electronic commerce, Law 23/2003 of July 10 of Guarantees in the sale of Consumer Goods and other applicable laws and regulations.

II.-IDENTIFICATION AND ADDRESS OF THE COMPANY OFFERING

MYOLDNEWBOARD, established in Ctra. Badajoz, 177. Almendralejo (Badajoz) 06200 registered in the Commercial Register of Badajoz as Custómica S.L.U. CIF B56308067 serves electronics sale online at their website http://www.monb.shop Your contact address is the e-mail hello@Monb.shop

The address for complaints corresponds to the indicated as registered office of the company.

III.-OBJECT

The General Conditions governing the procurement of products and services offered by MYOLDNEWBOARD and advertising to your clients / customers, all through its website, as well as the rights and obligations of the parties arising from sales transactions concluded between thereof.

IV.-LEGAL CONDITIONS OF THE SERVICE AND RESPONSIBILITY

CLARITY AND TRANSPARENCY IN INFORMATION MYOLDNEWBOARD in compliance with the provisions of art. 10 of Law 34/2002 of July 11, through its website and these Terms, enables access by electronic means of permanent, easy, direct and free comprehensive information of its name (data tax, registration, address and communications), as well as customer data, exclusive access to it, in the possession of the company.

V. CONDITIONS OF ACCESS USER / CLIENT

The user of the website MYOLDNEWBOARD entitled to free access to public information contained therein, though MYOLDNEWBOARD reserves the right to restrict access to information, promotions and special offers to registered customers.

Any user who accesses the website MYOLDNEWBOARD entitled to register as a customer, can therefore benefit from the intended Deals collective registered customers if it meets the specific conditions of supply for each product specified.

The public information contained in the website MYOLDNEWBOARD regarding both the company MYOLDNEWBOARD as brands, products, logos, ... of wholesalers and manufacturers of products and services offered are protected by the laws on intellectual property , so copying, transmission, transfer, sale or use is not authorized by outside advertising purpose of its virtual publication that do not have the express consent of MYOLDNEWBOARD, the product manufacturer or brand owner and logos customer under the terms provided for in section XI on Rights of Intellectual Property.

USER REGISTRATION

The customer / user before formalizing the purchase of any products offered by MYOLDNEWBOARD must register their personal facts and circumstances necessary for the formalization of the purchase agreement (name or company name, ID / character NIF , address, email address, phone / fax).

To place orders on the website, each client to provide MYOLDNEWBOARD voluntarily and at your own risk their personal data. All personal information provided by customers of any fraudulent or false may be considered as a crime of falsifying business documents.

MYOLDNEWBOARD can offer the customer a personal registration system through a personalized access code and password to facilitate future customer purchase transactions. In this case, the customer may designate at its discretion the key and the desired password, provided they are available or not assigned to other customers. Through an automated process, MYOLDNEWBOARD, if desired by the customer, will generate the password and password for the client. Keys or passwords immoral, offensive, insulting, discriminatory or contravene the provisions of laws, or those with terms concerning brands, products and names protected by law or otherwise provided on Intellectual Property, Industrial contents will not be admitted to rights to privacy, honor and self-image.

The client is committed to ensuring the privacy of your own password and password. MYOLDNEWBOARD is exempted from any liability for the misuse or negligence of the customer fulfilling its obligation of confidentiality of their passwords.

VI.- PROCESS OF OFFER AND ACCEPTANCE
CONDITIONS OF SALE AND DELIVERY OF PRODUCT

Pricing Policy: MYOLDNEWBOARD at all times reserves the right to unilaterally modify the price of products and services offered through its website. To guarantee customers the certainty and security of the price of their products, this will be the effect on the advertising at the time of the order.

In the process of electronic purchasing the following steps will be taken according to the options menu recorded on the website of www.monb.shop: Information about the product offered to the client: technical specifications, description, warranty, manufacturer's mark, photography orientation (if any). The purchased product may suffer, availability of the manufacturer, no substantial changes in the components, features or benefits that form part of the lot, provided they do not pose a demerit of the qualities and services advertised.

Information about product price: final price information or retail price of the product to purchase, containing therein the final cost to the customer and including VAT, shipping and handling by transport. The final value, therefore, will be communicated to the client in the process of e-procurement before it formalized its acceptance by choosing the 'acceptance of order' menu option opciones.Los possible discounts or promotional gifts will be freely directed to MYOLDNEWBOARD collective office at any time by MYOLDNEWBOARD, or depending on the product offered under existing advertising at all times on your website.

Acceptance of order: at the time of placing the order, once used the menu option of accepting the order means provided the customer's consent to the validity and effectiveness of the sales contract that binds the parties. MYOLDNEWBOARD stored electronically ordering.

The commitment of MYOLDNEWBOARD of sale and delivery of the goods offered is subject to stock the advertised product and its availability while stocks last, so MYOLDNEWBOARD in its commitment to quality and customer service, try at all times the products advertised are available. However, in exceptional circumstances interactive multimedia or those which cause to stock the product, the order and the contract between the parties shall be void under this clause, fully restoring the client in case of prepayment the amounts paid by it, without it being necessary for any of the any indemnity for breach of contract, damages or lost profits parts.

Payment by the client: the following payment systems are established:

1º.-Prepayment: payment in cash or by bank transfer, PayPal, credit card or full amount for the bank account owned by MYOLDNEWBOARD published on its website; in both prepaid plans specifically mentioning the order number to which the payment relates.

RETURNS

Orders placed on MYOLDNEWBOARD considering that are customized products can not be returned unless there is an error (such as the size of the sheets), in this case the consignment must be done correctly wrapped by the customer to our facilities within a period of two days from receipt of order.

In case of return of the order by the courier company for reasons beyond MYOLDNEWBOARD the customer will be responsible for all the extra cats, as the cost of returning the package to the facilities MYOLDNEWBOARD and in case you want to receive the package again the cost of the new delivery address customers.

Production and shipment

Production times are up to 3 working days excluding shipping. Production counted from the day when full payment is received. MYOLDNEWBOARD keeps the right to extend production days if necessary.

Orders that are paid from 13:00 its production run from the next business day. Holidays and Saturdays and Sundays are not counted as days of production, so orders placed on Friday will be put into production the following Monday if not festive.

In the event of delay in excess of 20 days upon receipt of the product within fixed to the checkout approximate delivery, and provided that this delay is attributable to MYOLDNEWBOARD, the customer, upon written complaint (letter, fax or e- mail) may unilaterally cancel the order, paying him the amounts paid in case of prepayment.

Place and manner of delivery: The order will be delivered to the address designated at the time of recruitment by the customer. The subsequent modification of the place of delivery requested by the customer may generate additional costs on the sale price that will be at the expense of the buyer. The goods were delivered by customer transport company, with delivery note in which information identifying the customer is entered, the order, the reimbursement (for the request in the form of cash on delivery only) and the number of packages in the envío.La goods are covered at all times against transport risks, loss and manipulation.For verifying the customer at the time of delivery errors in the goods received or that it is visibly damaged, must state the circumstances in the delivery note and inform these MYOLDNEWBOARD made within 24 hours in writing (e-mail to hello@Monb.shop) by customer service posted on its website or the registered office of the company. In any case the customer must verify that the goods have been delivered in perfect condition. Later claims to 24 hours after delivery can not be accepted. The merchandise that has not been delivered within seven working days from the outlet thereof facilities MYOLDNEWBOARD for reasons not attributable to the seller will be returned to it, restituting the amounts paid if orders prepay.

MYOLDNEWBOARD servirá sus productos ofrecidos en la página Web únicamente a Península. Pedidos fuera de dichas zonas no podrán ser atendidos...

VII.- GARANTÍA DE LOS PRODUCTOS

The guarantee of the products sold by MYOLDNEWBOARD is provided and set under the rules contained in the Law 23/2003 of July 10 of Guarantees in the Sale of Consumer Goods legal framework that aims to facilitate the various consumer options for remedies when the goods acquired is not in conformity with the contract, giving you the option of requiring repair or replacement of the goods, unless this is impossible or disproportionate. When the repair or replacement is not possible or are disproportionate, the consumer may claim a price reduction or termination of the contract.
In case of lack of conformity of the product within two years it recognizes from the time of delivery to the purchaser may exercise their rights, however, only within 6 months of delivery is presumed that the lack in accordance existed at the time of delivery, corresponding to the buyer prove, in the remaining 18 months (ie, from the seventh to the end of two years) was not as good, all in accordance with Article 9 and following of the Act.

Commercial Warranty: manufacturers can provide additional guarantees, the extent and duration differ between products and brands. Such collateral will be exclusively borne by the manufacturer which obliges them.

Under this law, the seller must deliver to the consumer which are in conformity with the contract of sale on the terms that the law establishes (Art. 1), whereas these goods as 'tangible personal property for consumption private' (Art. 1).

Therefore, as required by Article 4 of the law on the liability of the seller and purchaser's rights. The seller liable to the consumer for any lack of conformity which exists at the time of delivery of the goods in terms of this law gives the consumer the right to either repair, a replacement, a price reduction and termination.

In any case, must match the serial number of the product to be repaired with files owned by MYOLDNEWBOARD

MYOLDNEWBOARD not be responsible for any damages resulting from misuse, unprofessional handling or installation, or malfunction short circuit. The warranty is void if factors outside the normal use of the product, such as increases or decreases stress, use of improper accessories or prohibited by the manufacturers, falls, water, fire or incorrect or improper handling by the customer or by unauthorized third persons by manufacturers.

The computation of the warranty shall begin on the day of delivery.

To regulate aspects of the commercial guarantee not covered by this Act 23/2003 shall apply in Law 7/1996 of 15 January, of the Retail Trade regime.

If repairs of products, we recommend that the customer contact only authorized service center (recognized and licensed by the manufacturer).

For more information see our Terms and Conditions.

Notwithstanding the above described scheme sanitation and even if full compliance of the good, the customer may cancel your order and return it within seven working days such as indicated under 'Our customer service'.

VIII.-CLIENT RIGHTS

Confidentiality and security of customer data in accordance with the provisions of current Spanish legislation on protection of datos.No dissemination, transmission or publication of customer data without your express consent.
No receive promotional or marketing emails if any rechazado.Consultar, modify and delete customer data held by the database MYOLDNEWBOARD on request, all as provided in the section on Data Protection personal.

Free access to the open sections of the website MYOLDNEWBOARD know at all times the Status of the order placed.

MYOLDNEWBOARD not be responsible for refunds on products handled by the client, or those goods that are returned incomplete both in its main elements as accessories. There shall be no right of withdrawal beyond the indicated or on products subject to market fluctuations not controlled by MYOLDNEWBOARD or on perishable objects, objects that can be easily reproduced with immediate or which by their nature can not be returned character term. Nor shall the withdrawal of goods or orders that may be considered for their special characteristics as that requested by the client.

Professionals: are not considered consumers and users who without becoming final recipients acquire, store, use or consume goods or services, in order to integrate them into processes of production, processing, marketing or provision to third parties, which do not benefit from the rights granted to consumers.

In cases of excessive use of the property is not to accept such return. A product that has been used and / or handled loses value in the market, still in perfect condition, so its value can not refund the original purchase.

Value of the refund to be applied according to the state of the product:

The return of the following products shall in no possible moment:

• All kinds of software and games for consoles, memories, pay DTT, hard drives with Seal / Damaged packaging
• All kinds of products related to personal care, health and hygiene
• All types of laptops and desktops that is not returned in the same condition of delivery. This implies that the system must be restored according to the partitions and original programs.
• All kinds of products that require a fixed installation professional and have been installed after purchase (hoods, ovens, Car-HiFi)

IX.- OBLIGATIONS OF THE USER / CLIENT

Keep your personal keys with due diligencia.Utilizar information published by MYOLDNEWBOARD exclusively by the client strictly within the pretendida.No personal business relationship reproduce, sell or dispose of the information published by MYOLDNEWBOARD in its content without express permission of the own faithfully compañía.Utilizar shopping service provided by MYOLDNEWBOARD on your website and refrain from manipulating the contents of its website, or interfere in their computing means by virus or other conduct prohibited by law. Respect the purchase agreement once I accepted the request with the timely payment of the agreed price.

OTHER: The customer must always send your design or art graphic with a minimum of 5mm. Bleeding or space for proper printing and very preferably, using templates adjustment would be necessary. Otherwise MYOLDNEWBOARD adapt graphic art in its sole discretion or need.

X. RIGHTS MYOLDNEWBOARD

Retain, modify or suspend the website without prior notice. Modify the price of tenders. Refuse orders due to unavailability or default cliente.Rechazar incorrect orders or formats válidos.Modificar documentation, if necessary, the graphic art sent by the client to correct reproducción.Rechazar access to tools clients for breach of these conditions. Receive the amount of customer purchases transacción.Reservarse accepted domain and retain full ownership of the item until full payment by the customer.

XI.- INTELLECTUAL AND INDUSTRIAL PROPERTY.

The rights to the intellectual property (including and without limitation: brands, logos, texts, photographs, icons, images, ... as well as graphic design, source code and other software elements contained in the page web 'www.monb.shop') are owned by MYOLDNEWBOARD (Custómica S.L.U.) or wholesale companies and manufacturers of products and services offered. therefore are subject to rights of intellectual property and protected by Spanish and international legislation.

Without the prior written MYOLDNEWBOARD reliable form of authorization or, where appropriate, the wholesaler or manufacturer of the product rights holder, you may not use, copy, distribute, reproduce, transmit, manipulate, and any use in excess of a normal and necessary for the visit of the page and use the services offered use.

Access to services provided does not represent by MYOLDNEWBOARD waiver, transfer or total or partial transfer of rights arising from intellectual and industrial property, or assigning rights to use, modify, use, reproduction, distribution or public communication of these contents without the express prior written consent of the respective owners of such rights, without prejudice to the right to view and obtain a private backup of such content, provided that such right is exercised according to the principles of good faith and always to stay unchanged intellectual property of the owner of such rights, not used for commercial purposes and for personal user information.

The liability for the use of protected property rights of third parties intellectual contained here illegally or who violate morality, honor or privacy materials, rests solely with the user, in any case exempting any MYOLDNEWBOARD liability arising from such conduct.

XII.- DISCLAIMER

MYOLDNEWBOARD not be liable for interruptions that occur in electrical or telecommunications services that prevent users from using the services offered.

XIII.- PROTECTION OF PERSONAL DATA.
INFORMATION

The information received by MYOLDNEWBOARD through its website will be treated with the utmost confidentiality. MYOLDNEWBOARD at all times observe the existing provisions on data protection, in particular, Organic Law 15/1999 of December 13, Protection of Personal Data, and take the necessary measures, in relation to such data, prevent its alteration, loss and unauthorized access and for their employees to observe these requirements and the duty of confidentiality on the data object of protection and other obligations of confidentiality regulations. It also undertakes not to use the personal data of users of the page to others for the purpose of hiring the services provided by different purposes.

According to the legislation, MYOLDNEWBOARD collects data of a personal nature of its customers and includes them in a file that holds and which treatment is exclusively intended for the purpose of managing the requested orders to the Company and answer queries that users can make. The responsible entity is MYOLDNEWBOARD files.

The user must provide personal facts and circumstances necessary to be a registered customer of the Company and formalization of contracts of sale (name or company name, DNI / NIF, address, email address, phone / fax) . The registration of these data is mandatory; complementation lack thereof by the user or providing incorrect data impossible for MYOLDNEWBOARD from managing orders placed.

MYOLDNEWBOARD request additional personal information for statistical purposes to let you know the user's profile. The user can ignore or fail to communicate any data or personal circumstance that is not absolutely necessary for a customer account or execution of the purchase. MYOLDNEWBOARD may use third-party advertising companies to place ads on your website. These companies may use cookies or other instruments to measure the effectiveness of their advertising.

The data may be used by MYOLDNEWBOARD to send the user information about offers and advertisements to the email address or information provided personnel, to which the client expressly consents; however, the client may choose at any time to reject sending such information by sending an e-mail to hello@Monb.shop in this regard.

Likewise, the client consents to MYOLDNEWBOARD submit such data to companies or banks for transport management and collection of the order. MYOLDNEWBOARD may also perform other data communications provided by law.

Data collected by MYOLDNEWBOARD may be processed and stored in Spain, Germany or any other country in which facilities. Likewise, you may conduct international transfers of data to non-EU members, for which the client expressly consents, all in accordance with the provisions of the law countries.

Privacy Policy

Visiting this website does not imply that the user is obliged to provide any information. If the user provides any personal data, the data collected on this website will be processed fairly and lawfully, always in accordance with the principles and rights set out in Regulation (EU) 2016/679 of 27 April, General Data Protection Regulation (GDPR), and other applicable legislation. 

In compliance with the provisions of Article 13 of the GDPR, we inform you of the following:

Data Controller

CUSTÓMICA S.L.U. (hereinafter, CUSTÓMICA)

Ctra. Badajoz, 177 - Almendralejo, 06200 (Badajoz) 

Contact phone: 924 17 08 62

What do we do with your data?

- Section "Register"
The main purpose of this processing is to manage users registered on our website, as well as to send advertising related to the products and services marketed by CUSTÓMICA, or to send advertising, discounts, and promotions for products and services of other entities.
CUSTÓMICA ensures the confidentiality of the data provided and guarantees that, under no circumstances, will they be disclosed for any other purpose without the prior and express consent of our users. We will only request the data necessary to provide the requested service, and it will be used solely for that purpose. 

- Section "Make a Purchase"
The main purpose of this processing is to maintain the contractual relationship with our customers, facilitate the processing of orders, conduct statistical studies, and send advertising related to the products and services marketed by CUSTÓMICA or promotional information, discounts, and offers about products and services from other entities. 

- Section "Offers Newsletter"
The email address provided will be processed by CUSTÓMICA for the purpose of sending the offers newsletter. This newsletter is purely informative. 

- Marketing Actions.
CUSTÓMICA may use this data to inform you about future promotions, offers, and other commercial actions if you are already a customer or, if not, when you have given us your consent through the corresponding section. 

- Section "Contact Form and CUSTÓMICA Support Centre"
We collect data in order to manage CUSTÓMICA’s support centre and customer contact, so we can respond to your request. 

Legal basis for processing

For registration, purchase, and warranty management, the processing of data will be based on the execution of the purchase contract or within the framework of a pre-contractual relationship. 

For the sending of commercial information, the processing will be based on your consent, although if you are already a customer, we may send you information about similar products, always providing a simple and free way to unsubscribe. 

The consent provided here by the Data Subject for the communication of data to third parties may be revoked at any time, without retroactive effect. 

Recipients

Due to the purchase, your data may be communicated to the following recipients: 

  • Banking institutions for the processing of card payments. 

  • The Consumer and User Office in case of any complaint. 

  • Manufacturers, technical services and/or wholesalers in the case of warranties or repairs. Also to transport companies responsible for delivering orders to customers. These recipients may be located either within or outside Spanish territory, depending on the product and/or service purchased. 

  • In legally established cases, such as Security Forces and Law Enforcement Agencies. 

  • Public administrations to which we are legally obliged to provide information. 

For sending newsletters or promotional bulletins, we may use the Mailchimp tool, which belongs to the American company The Rocket Science Group, LLC. Therefore, this involves an international transfer of your data solely to provide this service. You can find information about this company and its privacy policy here. Moreover, this company is adhered to the Privacy Shield framework, which allows the international transfer of data between the European Union and the United States. 

The use of Mailchimp does not constitute a data transfer; the data will only be used by this platform solely to send newsletters and always with your consent. 

CUSTÓMICA guarantees the confidentiality of the data provided and ensures that under no circumstances will they be transferred for any other use without the prior and express consent of our clients. We will only request the data necessary for providing the required service and it will only be used for that purpose. 

Data Subject Rights

The data subject has the following rights: 

  • You may request information about the personal data we hold about you (access). 

  • You may request that we correct any inaccuracies in your personal data (rectification). 

  • You may request the deletion or restriction of processing of your personal data (erasure and restriction). 

  • You may also request your personal data in a structured, commonly used and machine-readable format (data portability). 

To exercise these rights, you must contact us in writing, enclosing a copy of your ID or another document identifying you, at the following address: Ctra. Badajoz, 177 - Almendralejo 062009 (Badajoz), or via our contact form, or by email at hello@monb.shop. 

The data subject also has the right to lodge a complaint with the data protection authorities (Spanish Data Protection Agency). However, we encourage you to contact us first with any concerns so we can resolve them directly. 

Data Protection Officer

We have appointed a Data Protection Officer (DPO) for any queries related to your personal data. You can contact us at hello@monb.shop 

Data Quality

Users must guarantee the truthfulness, accuracy, authenticity and validity of the personal data they have provided. 

Protection of Minors

We do not collect personal data from minors. It is the responsibility of the parent/legal guardian to ensure the privacy of minors by doing everything possible to guarantee that they have authorised the collection and use of the child’s personal data. 

Social Media

Through our website, you can access open social networks such as Facebook, Twitter or Pinterest, available to all users. These are websites where users can register and follow us free of charge. On these social networks, users can find out about our activities, opinions, and view photos and videos. Users of these social networks must be aware that these platforms are independent of our website and are publicly accessible, meaning they are visible to all users. The privacy policies applicable to these platforms are those established by Facebook, Twitter or YouTube. CUSTÓMICA does not own these social networks.

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